Shopify App

AutoDial Business — bulk voice campaigns from your Shopify admin

Call a list, not one order. Broadcast a sale, chase a pending payment or confirm a delivery slot using recorded audio or text to speech, then read outcome reports per campaign with opt-outs suppressed automatically.

AutoDial Business campaign report showing answered, unanswered and opted-out call outcomes for a bulk voice broadcast

What AutoDial Business does

Voice still lands where SMS gets ignored, especially outside the big three cities and with buyers who do not read English. AutoDial Business dials a contact list on your behalf and plays a message: a promotion, a payment reminder, a delivery scheduling prompt. You upload the list or pull a Shopify customer segment, record the audio or type it for text to speech, set the dial window, and let it run. Every call returns an outcome you can act on.

What you get

Promotional broadcasts

Announce a sale, a restock or a new arrival to a whole segment in one campaign, scheduled inside calling hours you define.

Payment reminders

Call buyers with unpaid invoices or abandoned prepaid checkouts, playing the amount and order reference before offering a keypress to be transferred.

Delivery scheduling calls

Ask the customer to press a key for today, tomorrow or a callback, and push the answer back onto the order as a note and tag.

Recorded or text to speech

Upload your own audio in Urdu, English or a regional language, or type the script and let the engine voice it with order variables inserted.

List upload and segments

Import a CSV of numbers or select a live Shopify customer segment. Duplicate numbers are collapsed before dialling starts.

DNC and opt-out handling

A keypress opts a number out permanently. The do-not-call list is enforced across every future campaign without you maintaining it by hand.

How it works

  1. 1

    Pick your audience: upload a CSV or choose a Shopify customer segment filtered by orders, spend or city.

  2. 2

    Record the message or type the script, then set the dial window, retry count and gap between retries.

  3. 3

    Launch the campaign. The dialler works through the list inside your calling hours and respects the DNC list.

  4. 4

    Review outcomes by answered, unanswered, keypress and opt-out, then export or re-target the segment that responded.

Why merchants run it

Reach beyond the smartphone

A voice call reaches customers who never open email, ignore SMS or share a handset. Coverage widens without adding call agents.

Agent hours freed

Routine broadcasts and reminders stop consuming your team. Staff handle the transfers and callbacks the campaign generates instead of dialling.

Faster payment collection

Reminder calls on unpaid orders shorten the gap between order and payment, which matters when Raast or bank transfer settles the sale.

Fewer wasted delivery trips

Confirming a slot before dispatch cuts the failed attempts that drive RTO cost with TCS, Leopards, M&P, PostEx and Trax.

Pricing

Starter

[PRICE] per month plus call charges. Single campaign at a time, recorded audio, CSV upload and basic outcome reporting.

Growth

[PRICE] per month plus call charges. Adds text to speech, Shopify segments, keypress capture, retries and scheduled campaigns.

Scale

[PRICE] per month plus call charges. Multi-store, concurrent campaigns, agent transfer, API access and a named support contact.

Frequently asked questions

How is this different from AutoDial Confirm?

AutoDial Confirm is per-order. It calls one buyer to verify one cash on delivery order and writes the result back to that order. AutoDial Business is per-list. It dials many numbers with the same message for promotions, reminders and scheduling. Many merchants run both.

What do I need before I can dial?

A voice route and originating number for Pakistan, which we arrange through ProEcom Cloud Voice, plus call credit. Regulatory requirements around bulk voice campaigns change, so confirm your current obligations before a large broadcast.

Can the message use the customer's name or order number?

With text to speech, yes. Variables from the customer or order record are read out inside the script. Recorded audio is fixed, so it suits general promotions while text to speech suits reminders that need specifics.

What happens if nobody answers?

The campaign retries according to the count and gap you set, then marks the number unanswered. You can export unanswered contacts and follow up over WhatsApp or SMS rather than burning more call credit on the same list.

Run your first voice campaign this week

We will set up the route, script the message and run a pilot list before you broadcast widely.

Talk to our team