One-click booking
Create a consignment with the selected courier straight from the order queue. Labels and load sheets print in bulk, and the tracking number writes back to the order in your store without a second data entry.
Product
Stop switching between five courier portals. Pull orders in from your store, apply your own routing rules, and book with TCS, Leopards, M and P, PostEx or Trax in one click. Track every parcel in one list and reconcile COD against what actually landed in your account.
ProEcom Delivery Manager is a dispatch layer between your store and your couriers. Orders arrive from Shopify, WooCommerce or Magento, the system picks a courier using rules you define, and a booking is created with the courier over their API. The consignment number flows back to the order, the customer gets a tracking link, and status updates come in automatically. When the month closes, the COD ledger shows what each courier owes you against what they have remitted.
Create a consignment with the selected courier straight from the order queue. Labels and load sheets print in bulk, and the tracking number writes back to the order in your store without a second data entry.
Set rules by destination city, weight, COD amount, product type or serviceability. If the preferred courier does not cover the postcode, the order falls through to the next courier on your list automatically.
Every shipment across every courier appears in one status list. Filter by in-transit, out for delivery, delivered, returned or stuck, and act on exceptions before the customer calls you about them.
A running ledger of COD collected, remitted and outstanding per courier. Import the courier remittance file and the system matches it against consignments, flagging shortfalls and unpaid parcels for follow-up.
Return rates broken down by courier, city, product and customer, so you can see where returns are actually coming from.
Assign local orders to your own riders, group them into routes and record delivery or cash collection from a phone.
Automatic dispatch and delivery updates by SMS or WhatsApp, with a tracking link that works across all couriers.
Separate access for packing, dispatch and finance, with a log of who booked, cancelled or edited each shipment.
Orders come in from your store, bookings go out to your couriers, and payment data comes back for reconciliation. Each courier connection uses that courier's own API with your merchant credentials, so rates and services match your negotiated contract.
Plans scale on monthly shipment volume. Courier freight and COD charges are billed by the courier under your own contract, not by us.
| Plan | Starter | Scale | Warehouse |
|---|---|---|---|
| Monthly price | [PRICE] | [PRICE] | [PRICE] |
| Included shipments per month | Up to 500 | Up to 5,000 | 5,000 or more |
| Price per extra shipment | [PRICE] | [PRICE] | [PRICE] |
| Connected couriers | 2 | All supported | All supported |
| Store connections | 1 | 3 | Unlimited |
| Own-fleet rider module | Not included | Optional add-on | Included |
| COD reconciliation ledger | Basic | Included | Included with remittance import |
| Support | Email and phone | Named account manager |
Yes. The platform books using your merchant credentials with each courier, so you keep your negotiated rates, your COD terms and your direct relationship with them. We connect the accounts you already hold. If you do not have an account with a courier yet, you will need to open one before that connection can be enabled.
TCS, Leopards, M and P, PostEx and Trax are supported through their own APIs. Available services, rate cards and serviceable areas depend on your contract with each courier. If you use a courier not on this list, tell us during scoping and we will assess whether an API connection is possible.
Every consignment carries the COD amount it was booked with. When the courier sends a remittance file or statement, you import it and the system matches each payment to its consignment. Anything unmatched, short-paid or missing appears in a variance list your finance team can work through.
Yes. Orders in your local delivery zone can be routed to your own fleet instead of a courier. Riders receive their assigned stops on a phone, mark delivery attempts and record cash collected. Those deliveries appear in the same tracking board and the same COD ledger as courier shipments.
The system will not stop returns on its own, but it shows you where they come from by courier, city, product and repeat customer. Most merchants combine that data with pre-dispatch order verification calls. Any improvement depends on the actions you take, so treat RTO reporting as a diagnostic tool rather than a guaranteed reduction.
Send us your monthly shipment volume and courier list and we will set up a trial workspace.